You're Fired

Ruby Wax was the sensible one.

Filming last night’s episode of The Apprentice, 'You're Fired' was as strange as I thought it might be, but not for the reasons I had imagined.

The format is as simple as it is effective. Every week Dara O’Briain interviews the fired candidate, helped out by a panel of experts and celebrities.

Generally the panel has one or two famous names, joined by an anonymous professional from a relevant industry, in this case – me.

When I arrived at the BBC Riverside studios I still didn’t know the identity of of my fellow panelists, or the fired candidate. But I was already nervous, and here’s why.

The format seems to have shifted since Dara took over from Adrian Chiles. Basically it’s funnier now, especially as a comedian is always part of the panel. The gags fly thick and fast, and it’s kind of tricky for the plucky amateur panelist to get stuck in.

However I’d done some prep and figured that at the very least the fired candidate would be just as at sea as me.

But I hadn’t reckoned on the combined might of Ruby Wax -  quick fire, practiced and razor sharp are all understatements – and fired candidate Alex Epstein, professional wally.

For those of you who don’t know, Alex is a former communications manager who over the previous six weeks has shown himself to be simultaneously lovable and deluded.

He has an unshakeable self-belief that explains both how he got himself onto The Apprentice in the first place, but also how he got himself fired from the show.

He is genuinely creative in the very broadest sense, and you can see from all the episodes so far that the other candidates really enjoyed spending time with him socially, but find him totally frustrating when real work needs to be done.

Trevor Nelson, superstar DJ and thoroughly good bloke, was the third panelist and at various stages all three of us were left speechless as Alex embarked on an unprompted round of songs, anecdotes and branding ideas. Some of them properly funny, some of them utterly bonkers and the rest simply inexplicable.

Ruby got the measure of him first. Having asked him whether he was an alien, dropped on his head as a child or simply knowingly having us on, she concluded (vocally) that he was an accidental genius and should get his own show.

Working in advertising prepares you for all sorts of unforseeables, but I can honestly say that this half hour of madness floored me.

It’s the bottom line that counts – but not during Cannes.

 

I remember the moment the tweet arrived, which is itself unusual. Somebody somewhere was confidently asserting that Old Spice sales had dropped 7% year on year, despite the fantastic campaign featuring Isaiah Mustafa.

 

 

Really? It just didn't seem right. Firstly, we all know the numerous factors that sometimes mean even the most outstanding creative can take a while to translate into sales results. Wasn't this a bit soon to be making such an assessment?

 

Secondly, why the delight? There was a ghoulish joy in some of the online comments. Yes it's a competitive world, but in their eagerness to put the boot into somebody else's work, too many people ended up propogating the misinformation about Old Spice's sales.

 

It's easy to do of course. The thoughtless re-tweet, the rushed blog post. Within hours of the original misreporting, the bogus news had been reproduced all over the web. A particularly virulent strain of attack used the campaign's status as a Cannes Grand Prix winner to question the link between creative excellence and ROI.

 

Thanks to the IPA and Thinkbox amongst others, evidence of the causal link between creativity and commercial success is unassailable. And now we know the truth about Old Spice sales, this case study looks like becoming more compelling evidence. Nevertheless, for the twelve short hours that it took for 7% dip to be revealed as false, the link was being questioned yet again.

 

As people rushed to judgement, one of the more surprising things to emerge is that Phil Thomas, CEO of Cannes Lions, is reportedly considering a new category for effectiveness.

 

I hope he resists this latest extension of his fairly stretched brand.

 

Cannes is fantastic for it's global reach and its unrepentant focus on craft and conceptual thinking in all channels. It is single-mindedly about creativity, with no caveats or conditions.

 

Everyone of its jurors is selected for their experience and personal judgement. They are asked to judge - in their opinion - the absolute quality of work in front of them, and nothing else. We accept their decisions as subjective, sometimes capricious and often controversial.

 

Measuring effectiveness meanwhile is all about establishing undeniable, objective truths about how a campaign has performed commercially. Unlike their Cannes counterparts, effectiveness judges need to put their creative tastes to one side and focus instead on results.

 

Ultimately, we need this separation between Cannes and effectiveness awards. When we see a campaign performing well in both, and we know that both sets of judges have been uncompromising, we can be absolutely confident of the causal link between creativity and effectiveness.

 

Let's not cloud the issue for the sake of an additional category next year

Creative Leftovers: the new bonus track.

I had a thoroughly good time last night doing a rare appearance on Sky News to review this morning’s newspaper. It’s a pretty equitable gig whereby Sky gives me 15 minutes of micro-fame in exchange for my appearing, for free, to amateurishly pontificate on the next day’s headlines.

Of course I know the score. This is a a great way of Sky getting some low cost, late night content with no strings attached. I’m not there because my views are inherently interesting or valuable. I’m there because I can just about be trusted to have something to say without being libellous, offensive or drunk.

But nevertheless I find it amazing that they ever called me in the first place. Surely a mega broadcaster like Sky can have world leaders, party leaders and leader writers appearing at the drop of a hat. Surely us mortals should only appear as fill-ins when the real players drop out last minute. Well apparently not. It turns out that the truism is true. Channels really do have trouble filling the ever expanding time available, and I imagine that is particularly the case for news channels. (After all, they can’t simply start making stuff up when the need arises).

As I left the studio at midnight, impressed as ever by the professionalism and sheer decency of the crew and team, it struck me that we are often faced with the opposite problem.  

Sometimes, especially when there is a great idea at play, there is simply too much great content pouring out. We are presented with an embarrassment of riches that even the most expansive production or media budgets cannot sustain. Great stuff gets reluctantly dropped.

I rather like Irn-Bru’s response to this problem, even though I’m not a huge fan of all of the ideas themselves. The definitive  - and only?- Scottish fizzy drinks brand is happy to share the advertising that they refused to produce. Discarded TV scripts and press ads are all available to view on Irn-Bru’s website, right here:


Chick
Tbis isn’t a big thing, but it’s smart. For anybody brought up in classic/control freak ad agencies there is something daringly illicit about ads that were never approved. We see “the ones that got away”, and of course this fits perfectly with Irn-Bru’s irreverent and cheeky brand character.

It gets to showcase work informally that it would shy away from running officially. It engages its hardcore fans way beyond the reaches of the media budget. And yes, we know we're being manipulated, but we forgive that because it’s fun.

These creative leftovers are a sort of inverse crowd-sourcing. Rather than opening up the brief to everybody and accepting that a high proportion of the responses will be wrong for various reasons, Irn-Bru presents all of its workings to the public, knowing that a lot of what we now see will be in some way be wrong.

And as with all the best leftover recipes, nothing is wasted.

Take a deep breath and don't look into the camera.

Last Friday I did my first TV appearance as a panelist on Channel 4's Britain's Next Boss http://bit.ly/awoBNj , and great fun it was too. As the new boy, it was hard not to get moderately excited by the early morning pick-up, the green room nerves and even the reassuringly gentle make-up lady.

The format of the show is elegantly simple - three alleged experts are asked to comment on the previous week's campaigning by the party leaders, with particular attention being paid to the Thursday night TV Debate.

My fellow panelists were Gill Fielding, secret multi-millionairess, and Dr George Sik, prominent psychologist. Both made it quite clear backstage that their credentials were unimpeachable, and whilst neither actually said "how come last week they had Ruby Wax and James Caan, and this week we've got you?!", I couldn't help but feel both were waiting for a real panelist to arrive.

Still, all three of us were soon led on stage in front of the studio audience, none of whom said "how come last week they had Ruby Wax and James Caan, and this week we've got you?!", but I could see it in their disappointed eyes.

A few sound checks later and we were off, with Krishnan Guru-Murthy firing the questions about various clips of Mssrs Cameron, Brown and Clegg. And it went in a blur. Sure, it takes a while to get into it but in fact the whole environment is pretty benign. It must be hugely more challenging sitting on the panel as a politician or similar, with the chairman and audience trying to catch you out.

For part-time pundits the reverse is mercifully true. All the host, the director and the crew ask of you is to avoid anything slanderous, libelous or just plain dull. There is a fair amount of off-screen interaction with the audience to keep everybody relaxed, but basically the screened version was pretty much exactly what we recorded.

The one thing that struck us all, the audience included, was how even though David Cameron put in a materially better performance, none of us in the studio agreed with the polls that put him ahead after the debate. I guess it's a question of relativity. Expectations of him were and remain so high, that unless one of either Clegg or Brown imploded - which they didn't - he was never going to regain the initiative that the Tories seemed to have lost since the first TV Debate was aired.

Everywhere we turn, including today's revelation in the Telegraph http://bit.ly/cTuAnU that Labour allegedly attempted to get agreement from the other parties that the final TV Debate should in some none-specific way be downgraded, we can see clear evidence that the debates have likely changed electioneering here forever. 

Until we know the result however, it's going to be hard to figure out just how important the change is.

The End Of Political Advertising As We Know It?

Outdoor advertising has been one of the most dynamic sectors in recent years, with media owners embracing digital technology, and with advertisers increasingly agreeing that posters really are “the last broadcast medium”.

But the dual forces of this year’s TV debates and the rapid growth of social media have left good old fashioned campaign poster ads looking just that, old fashioned.

Election_debate

The news cycle moves so fast, the campaign teams revise their messaging so continually, and so much media coverage is in anticipation of, or in response to, the TV debates themselves, that the value of static outdoor campaigns is bound to come under scrutiny.

Throw into the mix a thousand stay at home art directors who can spoof any given execution at the touch of a photoshop button, and some will start to question whether outdoor will be a dominant electioneering channel for much longer.

Gordon_brown

It may be that the effect has been accentuated in this election -  the extraordinary impact of the TV debates has meant that all parties had to radically rethink their campaigning last Thursday night. Press releases, live comment and digital assets can be revised pretty much instantly. But once the posters are up, it takes a while to get them replaced. Especially over a weekend.

Furthermore, there hasn’t been the knock out creative work that we’ve previously seen in elections. None of this year’s crop of posters has cut through, at least not positively, and with the two parties using dangerously similar art direction at times, outdoor appears to have lost its bite.

But I bet it gets it back by the time the next election comes around. Now that we all understand just how important the TV debates are, and given where social media will likely be in, say, four years time, I imagine we’ll see a completely different role for posters.

Specifically, it’ll be easier to change copy more quickly by then and so outdoor will explicitly trail and respond to the TV debates;  there’ll be more outdoor screens capable of displaying filmed footage, giving huge potential more dynamic, engaging content; the relationship between outdoor and social media will be unrecognisable, with the public, and no doubt the spin doctors, contributing to and co-creating outdoor content in real-time.

So, as ever, channels don’t die as change happens, they just create new and different opportunities for advertisers willing to do things differently.




A week is a long time in etc etc

 

It’s testament to the durability of Have I Got News For You http://bit.ly/9LdEmd that it emerged pretty much unscathed last night.

Aired at the same time last Thursday as the Party Leaders’ Live TV Debate, the topical news quiz risked becoming the latest victim of Cleggmania.

Some of broadcasting’s sharpest brains had clearly rehearsed, and landed, some pretty good “Nick Clegg is an irrelevance” gags.

Of course they weren’t to know that over on ITV Mr Irrelevant was busily morphing into the best Churchill since Winston, according to the Sun at least.

The effect was pretty weird. Nobody can blame any of the TV talent for failing to predict Nick Clegg’s sucker punch, and most loyal viewers of HIGNFY are well aware that Tuesday’s edition often loses some of its timeliness.

But it really was like watching archive footage, graphically underlining how just a few short days ago Nick Clegg’s profile was entirely different.

On Twitter meanwhile, HIGNFY fans were rather enjoying the ludicrousness of the situation and imagining the discomfort of the participants as they watched themselves perform apparently from a bygone era.

Real time media, world class content and unlucky scheduling all collided to somehow undo each other. It felt as oddly uncomfortable as enjoying the quiet airspace over the weekend whilst simultaneously hoping that the airports miraculously open up for business asap.

 

 

The election bandwagon stops by Warburtons

It’s hard to believe that businesses have ever been more front and centre in the first week of an election campaign. In fact, despite our political neutrality here at RKCR/Y&R, http://www.rkcryr.com/

Two of our clients were front page news. Firstly, Cameron’s first day of campaigning proper was against a glorious backdrop of true-blue Warburtons

Secondly, Sir Stuart Rose’s unveiling of great Q1 results was interrupted by Gordon Brown’s gun-in-mouth moment as he apparently accused sixty of UK Plc’s most senior CEOs of collective naivety.

Given the acres of coverage given to business and industry during the recession, and the rise and rise of “business-entertainment” like The Apprentice and Dragons Den, it perhaps isn’t surprising that business people have figured so prominently. The media and the public are acutely aware that private sector employers play a critical part in the nation’s health, wealth and well-being.

All of which makes Vince Cable’s attack on CEOs in Saturday’s Guardian pretty astonishing. Cable is one of the most respected politicians in the land, with economic credentials that either of the other parties would die for. But as the NI debate raged between Labour and The Conservatives, the Lib Dems struggled to find a voice.

Cable was reduced to saying, in effect, that CEOs are too rich to be allowed a voice in the national debate, describing their intervention as “barefaced cheek”. It’s worth quoting William Shawcross’ subsequent letter to the Guardian in full, to gauge at least one reaction:

 
Vince Cable has finally shown his true colours after months spent posing as a reliable and sober analyst of this country's appalling economic predicament. Cable denounces the heads of many of the most important companies in the country for daring to suggest how the British economy should be saved. He even asserts that it is "barefaced cheek" for captains of industry to be "lecturing us on how we should run the country". In other words only politicians like him are entitled to express views – not those who manage successful businesses employing millions of people.

Quite apart from reinforcing a growing sense that politicians believe themselves to be a breed apart, by framing business’ contribution in purely fiscal terms, Cable entirely discounts a critical dimension of British corporate life – the ability and desire to make a positive societal contribution.

Yes, it’s easy to be be cynical and label all efforts around Corporate Social Responsibility as merely marketing with a caring face. But to deny the very real positive impact of the likes of M&S’s Plan A or Cadbury’s adoption of Fairtrade cocoa is simply lazy.

At a recent Business In The Community

http://www.bitc.org.uk/ event representatives of both these companies made the case for why future business success needs to be sustainable, in every sense of the word. The logic is as compelling as it is simple – consumer pressure, employee demands, supply chain issues, regulation and old fashioned conscience are all combining to make action in this area the only route to sustainable success. Any organisation that ignores the societal, environmental or economic impact of how it does business will ultimately be uncompetitive. Or as Joseph Cadbury put it in 1885, “Doing good is good for business”.

And this is where Vince Cable is missing a trick. Consumers and businesses increasingly recognise that they have a shared interest in securing a shared future. Any sense of business being fundamentally anti-societal is fading fast.

Instead business people, consumers and the media all understand that organisations the size of M&S and Cadbury, with their huge resources, millions of customers and public profile, can and should be at the very heart of the debate around the future of Britain.

Quite why Vincent Cable wants to marginalise them is anybody’s guess.

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